Making the 6G Internet Switch: What to Expect During the Installation
Switching to a new broadband provider can feel daunting, especially if you are unsure of what to expect during the installation process.
But at 6G Internet, we have a great team of friendly engineers who will handle everything for you, making the switchover as smooth, seamless, and hassle-free as possible.
In this blog post, we will walk you through exactly what happens during a 6G Installation, highlighting the professionalism and efficiency of the 6G Internet installation team.
Step 1: Arranging an Installation Date
Once you have decided to join 6G Internet, our customer service team will contact you to arrange a convenient installation date. We know your time is valuable, so we strive to accommodate your schedule as much as possible. Let us know if you have altered the roof of your property! We need to know if we have to send a cherry-picker platform or a van with ladders. Our customer service representatives are always available to answer any questions about the installation.
Step 2: Home Visit by 6G Internet Engineers
One of our friendly and experienced 6G Internet engineers will visit your home on the scheduled installation date. They will arrive punctually, respecting your time and schedule. (Please make sure you’re home on the agreed date.)
Step 3: Fitting the Receiver and Installing the Router
Our engineers fit a receiver onto the roof or side of your property. Then they’ll install the router, which connects directly to the receiver to provide you with high-speed internet access. The router is usually placed in a central location within your home, ensuring a strong and stable Wi-Fi signal for all your devices
Step 4: The set-up
Our team will set up the router and show you how to connect all your devices.
Step 5: Full Home Wi-Fi Survey
Our engineers then conduct a comprehensive home Wi-Fi survey. They will check the Wi-Fi signal throughout your home. In some homes it is necessary to use more than one router, our engineers will assess your home’s layout and recommend the best installation for you.
Step 6: Clean-up
Our engineers always leave your home in the same condition they found it. No mess. No hanging wires. No sign they were even there.
Installation Success Stories
Our friendly and super-helpful engineers are one of the main reasons why 6G Internet has an excellent Trustpilot rating (4.4/5.)
“The installation was excellent,” posted James. “Jordan was so helpful and explained everything!”
“Just had fibre internet installed by 6G,” shared Christine. ” Excellent service, especially from Clayton. He was so friendly and knowledgeable. Nothing was too much trouble. Very impressed, and I would really recommend them.”
Want to become our next happy customer? Then drop us a message here, and one of our agents will call you to arrange an installation date.